As of right now, we only ship within United States from New York. However, we look forward to expanding globally one day!

Orders are typically processed with 2-5 business days. Once shipped, delivery usually takes approximately 3-8 business days, depending on your location and carrier.

Orders are usually packed and shipped within 2-5 business days. During launches, holidays, or especially busy periods, processing may take a little longer but we will always keep you informed throughout the process!

YES! All orders, including sticker orders includes tracking. Once your order ships, you'll receive tracking information so you can follow your package on its journey.

If your package appears to be lost or arrives damaged, please contact us through the contact us form wit your order number and photos. We'll do our best to help!

Please contact us immediately with your order number and the correct address. If your order hasn't shipped yet, we will be able to update it. However, once the package has shipped, we're unfortunately unable to change the delivery address and will not be able to offer a refund or credit.

Yes, absolutely! You will have the option to add gift wrapping to your order when you view your cart. The wrapping paper used will be an exclusive design with chubsy friend characters.

All orders comes with a freebie sticker!

Every order is packed with lots of love, which includes a personalized thank-you card with exclusive chubsy friends design!

Definitely! Just enter the recipient's address at checkout and let us know in the order notes if you would like to include a gift message. It'll be printed on our exclusive chubsy friends design gift message card.